Privacy Policy

Effective Date: 25th January, 2025

At Pet Care Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details.
  • Non-Personal Information: Browser type, device information, IP address, and browsing behavior on our website.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders.
  • Communicate with you regarding your orders, inquiries, or promotions.
  • Improve our website, products, and services.
  • Comply with legal obligations and prevent fraudulent activities.

3. How We Protect Your Information

We implement secure technology and processes to safeguard your personal information, including:

  • Encryption of sensitive data during transmission (e.g., payment information).
  • Secure servers and firewalls.
  • Access controls to limit data access to authorized personnel only.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Trusted third-party companies that assist with payment processing, order fulfillment, and delivery.
  • Legal Authorities: If required by law or to protect our rights and customers’ safety.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your shopping experience. Cookies help us:

  • Recognize returning visitors.
  • Analyze website traffic and usage patterns. You can disable cookies in your browser settings, but it may affect website functionality.

6. Your Rights

You have the right to:

  • Access and review the personal information we store.
  • Request corrections or deletions of your data.
  • Opt out of marketing communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the effective date.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:
Email: support@petcareshop.net